The Commercial Service Plan (“CS Plan”) ensures maximum uptime. This annual plan includes a yearly visit from a Picarro-certified technician to perform maintenance, and a complimentary loaner instrument is provided when needed. It also includes a yearly maintenance kit, remote support for diagnostics and repair, software updates, free factory repairs and Field Replaceable Parts that Picarro technical service determines are necessary to restore the functionality of the instrument, and remote training twice per year.

*Please note that there is an analyzer age limitation of 5 years to qualify for the CS Plan.